WARRANTY & SERVICE
LIMITED WARRANTY
Omega II hereby guarantees, against any and/or all defects, the quality of the galvanized and polyester -coated steel fence products sold under the Omega Fence System ™ or brand names and manufactured by itself.
This warranty covers standard fence components set in normal fencing conditions. From the date of purchase, for fence products galvanized and coated, or the perforated aluminum system, it extends to twenty (20) years for the panels and the posts, with the exception of the OMEGA10 and OMEGA20 models for which the warranty covers a period of ten (10) years, and five (5) years on gates and its components. Coverage is offered on the galvanized steel wire incorporated into the fence system and guarantees it against all defects or failures resulting from rust or corrosion.
The polyester powder finish is guaranteed against flaking or blistering but does not cover fading or spots.
From the date of purchase, only galvanized parts are guaranteed for their structural integrity only and not against rust or corrosion.
This warranty does not cover fence installations exposed to chemicals, harsh marine environments, or in which the wire mesh panel is partially submerged or buried. It also excludes damage resulting from accidents, improper installation, or vandalism.
Structural resistance of the Omega fences is foreseen for normal use. Excessive loads caused by accumulations of snow, hail, ice, trees, or any other material causing damage to the fence, will not be deemed to constitute a defect of materia l or manufacture covered under this warranty.
By this warranty, Omega II hereby limits its liability to the prompt replacement of the defective material. The expenses incurred for the removal of the defective product and the installation of its replacemen t are not covered by this warranty.
In the event of a defect or failure, the original purchaser shall send a written notice of the said defect, as soon as it is discovered, to the vendor from whom the product was purchased, with a copy being forwarded to Omega II. To register the rights afforded by this warranty, the purchaser must complete and fax the warranty registration form below within (30) days of the delivery date. For more information, you may contact us at 1-800-836-6342 .
Omega II does not assume responsibility for bodily injury, damage to property or for any other damage directly or indirectly resulting from the use of its products. This warranty shall extend only to the initial purchaser and is non-transferable.